How is AI Being Used in HR?

The Upcoming Role that AI Will Play in HR

Chances are that by now you have seen content created online by AI (Artificial Intelligence), whether you realized it or not. With the release of ChatGPT and other AI generators in 2023, we are seeing more artificial content than ever before. These tools can write-up emails for you, design detailed images, and do a wide range of other tasks. While artificial intelligence is a broad term for many different types of technologies, there is no denying its prevalence in our current society. With these new technologies being used in so many different industries, you can be assured that AI will play a role in HR (Human Resources) departments in the coming years.

We are Noverant, a turn-key learning management platform, and today’s article will discuss the upcoming role that AI will have in HR. 

What is AI (Artificial Intelligence)? 

What is Artificial Intelligence?

Before you consider incorporating artificial intelligence tools into your daily workflow, you should make sure you understand what it is.

According to Britannica, artificial intelligence is “the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.” 

Considering that definition, businesses have lately been trying to determine what tasks AI is able to help with within the scope of work done in their industry. Similarly, HR departments across all industries have been trying to see what role AI can play in their day-to-day work.

5 Ways that AI can be used in HR

How AI can be used in HR

Five great ideas for anyone working in HR to save yourself time on the menial tasks so you can focus on the important work.

While a chatbot tool won’t be able to replace an HR person and take their job, it can be applied for certain elements of the job and be used to your advantage. Here are five examples of how you can use artificial intelligence in human resources.

#1) Recruiting

One of the most time-consuming parts of a job in human resources is recruiting – finding talent that will be an asset to the company and will be the perfect fit for the various teams within your company. AI can take a load off of your shoulders, however, by analyzing resumes to look for certain criteria related to the job description of the job posting. These tools can even sort through your candidates and help to compile a list of the potentially best candidates for the job.

#2) Onboarding for New Employees

Using AI, you can simplify and streamline the lengthy onboarding process. Typically, this process requires tons of paperwork and legal documents to ensure that both parties understand the contract and that HR has all of the information that they need from the employee for taxes and other purposes. If you had a streamlined onboarding platform that was run by AI, it could both manage and organize all of the paperwork involved in onboarding and offboarding, saving you a lot of time and stress.

#3) Employee Engagement

Employee engagement is an important part of a company’s culture, but it can sometimes be a challenge to get employees to participate. When using AI, you can have the tool create an employee engagement survey. The bot can create a simple survey that is not too daunting for employees to fill out, and since the bot is doing the work to generate the survey you can try to send them out more regularly to obtain more engagement from your staff. 

#4) Employee Performance Reviews

Performance reviews are oftentimes all about numbers. You can utilize an AI system to track different types of data related to job performance and use that to speed up the process of analyzing the performance of employees. Not only do the numbers give you a very accurate measurement for giving feedback on job performance, it saves you time and even the guesswork that might have otherwise been involved.

#5) Virtual Assistants

Virtual Assistants

Save yourself valuable time answering the common questions that you get over and over again by using a powerful AI tool.

As an HR representative for your business, it is your job to be available to your employees and to answer their questions about compensation, benefits, and anything else. Using AI to develop an HR virtual assistant that can answer most of your employees’ general questions will save you time. Also, while answering employee questions is important for the employees’ sake, it can be a bit of a distraction throughout your day. Automating that process will result in fewer direct questions landing in your inbox and will give you time to focus on bigger picture tasks.

Save Even More Time with an LMS

As we outlined in this article, there are several ways that AI can be used to effectively save time in HR and open up more room in the schedule for you to focus on the big picture. Similarly, our Noverant LMS (Learning Management System) acts as a single solution for all of your learning management needs and makes training and compliance much simpler.

Click here to send us a message or click the “FREE DEMO” button at the top of our website to request a free demo of our turn-key LMS system.

Thank you for reading!